ADT® Authorized Dealer Serving Albany & Surrounding Areas

What Homeowners Are Saying About Their Albany Residential Security System

See Albany home security company reviews from real homeowners like you. Homeowners have enjoyed expert installation, state-of-the-art sensors and alarms, and ADT’s simple app. People also rave about the peace of mind that a security system with ADT monitoring can provide.

Read on to see what customers are saying when it comes to their Albany home security system:

I was referred to ADT by my insurance company representative. Secure24 - our ADT supplier - has been very helpful in making our cross-country military relocation an overall positive experience. We are very appreciative of Travis W., our Installation Coordinator, for helping us through our relocation process.
Natalie L.
May 1, 2020
Extremely pleased with the ADT Security System. The peace of mind I have while on vacation is indescribable. Felt it rude of me to continue to ask neighbors to "watch" my house - it's my house why should neighbors be held responsible for my property! I'm embarrassed how long they let me continue in my rude behavior or it tells you what sweet neighbors I have. At any rate ADT let them off the hook and reformed my ways. Oh, by the way, the installation was FREE and monthly cost very reasonable. The gentleman that installed the system was top notch too.
Happy Secure24 Customer
May 1, 2020
Upon closing on our new home, we were contacted by Secure24 as a referral from the agency that did our home inspection. They did not press any sales only provided education, upon researching the business on my own I decided to purchase their services. They were very prompt professional and their customer service was outstanding. If I had any questions or issues, I was contacted by a human when I called and the issue or question was resolved within minutes. I couldn't be happier with my service and peace of mind!
Secure24 Referral Customer
May 1, 2020
AJ was very responsive and helpful throughout. My original installation date was supposed to be on a Friday but we closed on the home sooner than expected. Thus, I asked that the installation be moved up and AJ was quick to respond and accommodate the request. Lewis completed the installation and was very polite. He forget to leave the sign and stickers but dropped them off a few days later.
Pleased Secure24 Customer
May 1, 2020
Everything went very well. Matt proactively contacted me to discuss the possibility of setting up ADT at my new residence (I already had been using ADT monitoring at my old residence) after he learned from the inspector that I would be moving. We discussed the fees and some perks of signing up through his company (e.g. forgiven activation fee). Lewis came on time to the residence and ended up spending several hours -- took a while to figure out exactly how the house had been wired preeviously (several different zones with several different types of detectors (e.g. smoke, glass break, window break, door ajar), followed by all the updates and optimization. Lewis was accompanied by a visiting regional manager. Lewis was very courteous, giving me his cell phone number in case a problem should arise -- indeed, some of the sensors that were installed turned out to be faulty, and Lewis immediately returned and replaced them. Matt was able to send me the Alarm certificate immediately, so that I could forward it to the insurance company, as well as the State License number so that I could provide that to the city for the permit. Although there were a few elements from the previous owners' system that couldn't re integrated into the new ADT system, I feel very secure. I couldn't be happier with the new alarm/monitoring system in the new home. Lewis provided three different recommended options for updating/optimizing the system, and I picked the one in the middle of the price range -- although it did end up costing me more than initially expected in order to get the type of monitoring that I wanted installed, I am more than satisfied with the process and Secure24 Alarms.
Secure24 - ADT Customer
May 1, 2020
It was an excellent experience. Product and cost was as expected, service was better than expected. Kevin went out of his way answering my questions and setting up installation the next day to accommodate my schedule. Kyle was more that helpful going above and beyond to be sure everything possible was done and customized for us.
Above & Beyond
May 1, 2020

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