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Security Systems in Albany
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Albany?

An alarm system is intended to safeguard your family. But what actually transpires when your home security alarms go off in Albany? What actions should you take to be certain you and your family are safe?

The first thing to do is not to panic. You should understand that your around-the-clock monitoring professionals have you covered. Then take the steps described below to be prepared for any urgent situation.

Our Dedicated Representatives Are Focused On Your Safety

A security monitoring representative is instantly notified whenever your Albany home security alarms go off. After a monitoring professional is informed, they will call you without delay to figure out what set off your home’s defense. Your system will go off due to a range of emergencies, including:

  • Break-in

  • Flames or smoke from a fire

  • Flood

  • Alarm tripped by accident

In circumstances when a device was set off by accident—like not remembering that the motion sensors are turned on when you unlatch a window or door— a monitoring specialist will contact you and ask if assistance is required. Give them your predetermined password, and they'll cancel the alarm.

In a true emergency, your monitoring team member will summon first responders, including police, fire, and EMS, to your property. They can also function as a contact point if nobody is home. Your monitoring team will even let first responders know which entry sensor was set off, giving them a forewarning for a potentially hazardous environment. Then the agent will remain on the phone with you to help you stay in control and instruct you on what to do next.

Recommended Steps if Your Alarm Goes Off In Albany

Waking up in the wee hours of the morning to an alarm going off is incredibly scary—especially if you have no idea why it’s happening. The most beneficial thing you can do is remain calm and follow these steps:

  • First, move to a safe place. Round up your loved ones as quick as you can and get into a secure room in the house or exit as quickly as possible. It's a common tendency to want to face the situation in your home, but this can be incredibly dangerous. Alternatively, concentrate on trying to keep you and your family members safe and let the trained personnel resolve the crisis.

  • Second, use the home security app to keep in communication with your monitoring agent. They'll dispatch authorities who will be in transit to your residence in a matter of moments.

  • Lastly, keep in constant communication with your monitoring agent and emergency professionals. You have the ability to be patched through, so everyone is sharing information. Conversely, if you’re not able to speak directly to your emergency providers, you’re still able to obtain alerts through text messages. Even if it’s only a false alarm, it's a good idea to keep adequately communicating with everyone involved so you will be ready should a real emergency take place.

Defend Against Any Emergency in Albany with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems works hard to make sure your loved ones and property are completely protected. With around-the-clock monitoring, smart locks, and safety alarms, your residence will remain the secure environment you’ve always wanted. Customize the perfect home security plan by filling out the form below or reach out to (518) 303-3311 to get started.